Barton Health is leading the way in patient safety. Barton is part of a statewide partnership, Patient Safety First…A California Partnership for Health, that was recently awarded the John M. Eisenberg Patient Safety & Quality Award for work in reducing early elective deliveries, hospital-acquired infections, and avoiding 3,576 deaths and more than $63 million in otherwise unnecessary hospital costs between 2009 and 2012 statewide.
Barton Health has had some significant successes in addressing patient safety and reducing “harm” to the patient over the past three years with a 75% reduction in cases. Barton, as a learning organization has taken significant strides to learn from our errors and to implement processes and review programs to seek out errors so that they will not be repeated. Our work has paid off and we are proud to share our success. This graph shows the improvements in our harm rates based on our efforts. Our goal is to have a zero harm rate for our patients.
(Click on the image below to view a larger version of the graph)
Some of our efforts include:
- Safety Vision consistently communicated by Chief Executive Officer, Chief Medical Officer and Chief Nursing Officer.
- Safety focused Shared Governance Model resulting in early adoption of evidence-based practices.
- Designated Performance Improvement frontline staff in each unit/department.
- Engaged physicians leading safety and quality improvement teams.
- Patient Safety Officer Reporting to Chief Medical Officer who “rounds” daily with staff and “Weekly Safety Roundtables” (Nursing Leadership, Safety, Quality, & Chief Medical Officer discuss safety issues).
- Encouragement of Reporting of Errors
- Promoting a “fair and just culture” which increases reporting of errors and “good catches” for process improvement
- Just culture focusing on individual and system accountability. Individuals are responsible for making “safe choices, system accountable for designing safe, reliable are processes.
- Learning to Reduce Harm through Standardization, Human Factors, and High Reliability Organization Principles
- Interdisciplinary Event Analysis leading to open discussion about harm reduction.
- Early adoption and implementation of evidence-based practice care bundles.