COVID-19 Notice: Barton Health is prepared to care for those with Coronavirus (COVID-19). Please read our up-to-date information, including changes to our visitor policy and elective surgeries/ procedures here.
  • 530.541.3420 | 2170 South Avenue, S. Lake Tahoe, CA

Coronavirus, COVID-19

Novel Coronavirus 2019 (COVID-19)

Updated March 27, 2020

Medical services at Barton Memorial Hospital and outpatient clinical offices are open; however, operational changes to protect healthcare workers and patients from potential exposure are in effect. Visitation is no longer permitted within Barton Memorial Hospital; exceptions include one partner for a mother in labor, one parent/guardian for pediatric patients and a patient facing end-of-life. More on our operational changes in the "Barton Health Operations" section below.

If you have experienced, in the last 14 days, a fever or cough, shortness of breath or unusual muscle aches, OR if you have been in contact with anyone who has tested positive for COVID-19 in the past 14 days, please call your health provider’s office or Barton’s COVID-19 Clinical Health Line at 530.600.1999.

You may experience a hold time of up to 10 minutes during business hours, or longer after hours. National call volumes to COVID-19 Health Lines are peaking around the county.

Situation Summary State & County Updates Additional Resources

 

Barton is gratefully accepting donations of needed supplies. Donate Supplies (Button)

 

 


State & County Updates

The California State Public Health Officer is ordering all individuals living in the State of California to stay home or at their place of residence, except to get food, care for a relative or friend, get necessary health care, or go to an essential job. If you go out, keep at least 6 feet of distance. Learn more.

El Dorado County officials have announced 12 confirmed cases of COVID-19 in El Dorado County residents. Community spread is evident among these confirmed county cases, and the virus is present on both the South Lake Tahoe and West Slope sides of the county. Learn more.

As of Friday, March 20, El Dorado County Public Health has received notification of COVID-19 test results for 68 El Dorado County residents, 66 negative and two positive. Results are pending for at least 50 more tests that have been performed by healthcare providers at various healthcare facilities across the County over the last week.


COVID-19 information is changing quickly, you can also find current details from these resources:

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COVID-19 Situation Summary

Please click the section title below to expand:

 - SUMMARY -

Barton Health, in partnership with the Centers for Disease Control & Prevention (CDC) and California Department of Public Health (CDPH) has been planning and preparing for the spread of coronavirus (COVID-19) since the emergence of the outbreak in late 2019.

The health and well-being of the community, in addition to that of staff and medical providers, remains the top priority. Barton Health has the resources and expertise, along with emergency management preparation to provide appropriate care for any COVID-19-afflicted patients.

Barton Health will continue to prioritize the safety of our community and work daily with the CDC, CDPH along with other local agencies and emergency responders until the threat of this viral infection has subsided.

 - HOW IS BARTON PREPARING -

What is Barton Health doing to prepare for COVID-19?

Community spread within California is ongoing and person-to-person transmission is increasing. Barton takes COVID-19 seriously and remains proactive in managing the health and safety of patients and care providers. Barton has implemented system-wide strategies to provide coordinated care while mitigating exposure to healthcare workers and vulnerable patient populations.

Barton has elevated screening protocols in place in all clinical areas, including screening stations with Registered Nurses (RNs) at the entrances to Barton Memorial Hospital; isolation protocols go into effect immediately if a patient presents with COVID-19 symptoms and meets CDC screening criteria. Should a patient screen accordingly, Barton Health has specially-trained staff and equipment to provide supportive care and will proceed testing per protocol.

A 24/7 Barton COVID-19 Health Line, 530.600.1999, has been established for the general public to call if experiencing symptoms, in the last 14 days, of a fever or cough, shortness of breath or unusual muscle aches OR if they have been in contact with anyone who has tested positive for COVID-19 in the past 14 days. Health Line callers can ask questions and be scheduled for screening, testing and medical care at Barton’s referral-only respiratory screening center or drive-up clinic. These standalone facilities were opened to provide a safe screening location, increasing access to services for those in need while minimizing exposure to others, if referred by a medical provider.

 - COVID-19 SYMPTOMS -

What are the symptoms of COVID-19?

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed COVID-19 cases. Symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of breath

Information is from the CDC Coronavirus Symptom Page.

 - IF YOU HAVE SYMPTOMS -

What should you do if you suspect you may have COVID-19, or have symptoms?

If you develop a fever, cough or shortness of breath or unusual muscle aches, please call your health provider’s office or Barton’s COVID-19 Clinical Health Line at 530.600.1999*. Health Line callers can ask questions and may be scheduled for screening, testing and medical care at Barton’s referral-only respiratory screening center or drive-up clinic.

* You may experience a hold time of up to 10 minutes during business hours, or longer after hours. National call volumes to COVID-19 Health Lines are peaking around the county.

 - PREVENT INFECTION -

How can you prevent infection?

Residents play an important role in preventing the spread of COVID-19 in the community. The CDC advocates the best way to prevent infection is to avoid being exposed to the virus:

  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Put distance between yourself and other people, including limiting large social gatherings, and keeping a minimum distance of 6 feet between people.

Watch the World Health Organization's (WHO) handwashing video. Review the CDC's handwashing guidelines, or print and distribute an informational handwashing flyer.

 - WHO IS AT HIGHER RISK OF COVID-19? -

Who is at Higher Risk for Serious Illness from COVID-19?

According to the CDPH, early information out of China, where COVID-19 first started, shows that some people are at higher risk of getting very sick from this illness. This includes:

  • Older adults
  • Individuals with compromised immune systems
  • Individuals who have serious chronic medical conditions like:
  • Heart disease
  • Diabetes
  • Lung disease

If you are at higher risk for serious illness from COVID-19 because of your age or health condition, it is important for you to take actions to reduce your risk of getting sick with the disease, including:

  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place.
  • Avoiding touching eyes, nose or mouth with unwashed hands.
  • Avoid close contact with people who are sick, and stay away from large gatherings and crowds.
  • Stay home as much as possible. Consider ways of getting food brought to your house through family, social, or commercial networks.

It is also important to listen to public health officials who may recommend community actions to reduce potential exposure to COVID-19, especially if COVID-19 is spreading in our community.

 - IS BARTON TESTING? -

Are there COVID-19 tests being given at Barton Health?

Yes, Barton Health is currently testing for COVID-19 using the appropriate testing guidelines.

If you develop a fever, cough or shortness of breath or unusual muscle aches, please call your health provider’s office or Barton’s COVID-19 Clinical Health Line at 530.600.1999. Health Line callers can ask questions and may be scheduled for screening, testing and medical care at Barton’s referral-only respiratory screening center or drive-up clinic.

The El Dorado County Health Department will announce the confirmation of new COVID-19 cases. For patient privacy, we cannot comment or confirm any specific testing activity or results.

 - IS COVID-19 TREATABLE? -

Are there approved treatments for COVID-19?

According to the CDC, there are no US Food and Drug Administration (FDA)-approved drugs specifically for the treatment of patients with COVID-19. Current health care options include infection prevention and control measures and supportive care, including supplementary oxygen and mechanical ventilatory support if needed.

 - IF YOU HAVE AN APPOINTMENT AT BARTON -

What should you do if you have an upcoming appointment at any Barton office?

Elective surgeries and procedures will be postponed until further notice; we are taking this precaution in an effort to help protect the community and health care providers.

New appointments will be limited to essential services. Please call your provider office to discuss your appointment needs.

If you have an upcoming appointment AND are experiencing non-urgent symptoms of a fever, cough or shortness of breath, please contact your health care provider to reschedule your appointment. Alternatively, virtual appointment options may be offered through some insurances. These insurance options may include:

If you have an upcoming appointment AND are experiencing urgent symptoms of a fever, cough or shortness of breath AND believe your appointment cannot wait, or your symptoms require medical attention, please call our Barton Clinical Health Line immediately: 530.600.1999. If your medical condition is an emergency, please dial 9-1-1.

Limiting Visitors

If you are not experiencing symptoms of fever, cough or shortness of breath AND are attending your appointment, we ask you limit the number of visitors that come with you; especially older adults and/or those with health risks or other complications.

Visitation is no longer permitted within Barton Memorial Hospital; exceptions include one partner for a mother in labor, one parent/guardian for pediatric patients and a patient facing end-of-life.

 - BARTON HEALTH OPERATIONS -

Barton Memorial Hospital

  • Barton Memorial Hospital is accessible through the Front Lobby from Monday-Saturday 6:00 a.m.-6:00 p.m. Patients and visitors will be screened for symptoms of respiratory illness prior to entry. After hours access is via the Emergency Department entrance, located at the rear of the hospital.
  • Barton’s 24/7 Emergency Department is accessible at the rear of the hospital for emergent medical services.
  • Elective surgeries and procedures, including G.I. procedures and screening mammograms, will be postponed until further notice; we are taking this precaution in an effort to help protect the community and health care providers.
  • Visitation is no longer permitted within Barton Memorial Hospital; exceptions include one partner for a mother in labor, one parent/guardian for pediatric patients and a patient facing end-of-life. We understand how important it is for patients receiving care at Barton Memorial Hospital to have family, friends and loved ones at their bedside. The health and safety of our patients and our healthcare workers remain our top priority; with the increase in person-to-person transmission of COVID-19, we have restricted visitation at Barton Memorial Hospital. We recommend you call your loved one/ friend- a phone call can still do much to support a person receiving care or recovering in the hospital, including boosting their mental health and well-being.
  • Barton’s volunteers have been released from their service at all locations until further notice.

Barton Urgent Care

Patients must call 775.589.8901 before arriving to Barton Urgent Care. Any patients experiencing respiratory symptoms will be referred to Barton's COVID-19 Health Line (530.600.1999). Other patients will be met at the door and escorted to their exam room. We ask you limit the number of visitors that come with you; especially older adults and/or those with health risks or other complications.

Orthopedics Locations & Services

Orthopedics services will no longer be offered at our Incline Village or Zephyr Cove/Roundhill offices. Appointments will be moved to our South Lake Tahoe or Carson City office. Additionally, all osteoporosis/ bone health services will be postponed until further notice.

Orthopedic services, including Orthopedic Walk-in Care, are still available at the Center for Orthopedics & Wellness in South Lake Tahoe and at Tahoe Orthopedics & Sports Medicine in Carson City.

Lab Services

All outpatient lab services should be fulfilled at our Barton Laboratory 1067 4th Street location. Lab services at Barton Memorial Hospital will be available for inpatients, as well as patients with scheduled ancillary services such as Radiology, Medical Imaging, EKG or Cardiology.

All lab services at Stateline Medical Center have been temporarily suspended.

Elective Surgeries & Procedures

Elective surgeries and procedures will be postponed until further notice; we are taking this precaution in an effort to help protect the community and health care providers. This includes elective G.I. procedures.

Mammograms

All screening mammograms will be postponed to ensure both patient and staff protection. Any patients currently scheduled for diagnostic mammograms and biopsies will be subject to screening protocols and their appointments will be consolidated into limited exam days.

Barton Ear, Nose & Throat

Barton’s Ear, Nose & Throat Department is temporarily closed. Patients needing services from this department can ask their primary care provider for a referral to an alternate ENT specialist.

Health Information Management/ Medical Records

Health Information Management (HIM)/ Medical Records is closed to the public until further notice. Medical Records may be requested through HIM by calling 530.543.5900 or emailing medicalrecords@bartonhealth.org.

Customer Service

Customer Service is closed to the public until further notice. For Customer Service, guests may call 530.543.5930 Monday-Friday 8am-5pm, or pay your bill online: www.bartonhealth.org/billpay.

The Attic Thrift Store

The Attic Thrift Store is closed until further notice.

 - DONATE SUPPLIES -

How can I donate supplies to Barton Memorial Hospital?

In an abundance of caution as COVID-19 spreads, and with the increased global shortages of supplies, Barton Health is now gratefully accepting donations of needed supplies.

Donations must be in unopened, original packaging and in accordance with approved hospital standards. Homemade supplies need to follow strict guidelines established by our internal task force.

Requested Donation Categories Include:

  • Masks (N95, surgical, and procedure
  • Disinfecting wipes such as Clorox or Sani-cloth wipes
  • Hand sanitizer
  • Face shields
  • Goggles and eye shields
  • Isolation or surgical gowns
  • CAPR/PAPR machines and disposables
  • Flocked swabs

For more information on guidelines and drop-off locations, please contact: Chris Kiser (ckiser@bartonhealth.org | 530.543.5612). Thank you for your generosity and interest in donating medical supplies to support our staff and patients during the COVID-19 outbreak.

 - BARTON CLASSES & EVENTS -

To help protect the health of our community, especially the vulnerable populations who seek care at Barton Memorial Hospital, Barton Health is suspending events and indoor group classes.

Barton Performance is currently offering virtual fitness and performance programs. Daily schedule available via Barton Performance's social media channels.

Pink Heavenly has been cancelled. The decision was a precautionary measure with the importance of prevention and reducing the risk of vulnerable populations’ exposure in mind. While the on-mountain event is canceled, fundraising will continue for Pink Heavenly’s cause; Cancer Support Services through Barton Health - programs dedicated to improving the lives of those fighting cancer. Read The Announcement >>

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Additional Resources

Local Public Health Departments

  • El Dorado County Health Department

    For the quickest response, residents in El Dorado County are encouraged to use the 211 El Dorado service for questions about COVID-19. The service is free, confidential and available 24/7 in multiple languages across the County:
    • Dial 211 on your phone to speak to a live operator
    • Text your zip code to 898211
  • Carson City & Douglas County Health Department
    • 775-283-4789 - 8am-4:30pm

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Articles

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Videos

Use the icon in the upper right corner of the video to choose from other Barton Health COVID-19 videos.

 

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COVID-19 Response Fund
Through the COVID-19 Response Fund, the Barton Foundation aims to help community members affected by the COVID-19 outbreak. Barton Health will match all donations up to $75,000 to build the fund and help provide relief for residents. Learn more about donating to or applying for the COVID-19 Response Fund.

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