• 530.541.3420 | 2170 South Avenue, S. Lake Tahoe, CA

Quality is the consistent measurement and accountability of medical care ensuring the safety, health and well-being of our patients. Hospitals vary in the quality of care they provide. A quality measure is one way to see how well a hospital is caring for its patients.

The measures are based on scientific evidence about treatments that are known to get the best results. Health care experts and researchers are constantly evaluating the evidence to make sure that guidelines and measures continue to reflect the most up-to-date information.

Percentages may be affected by such factors as how many patients are included in the calculation. There also are specific reasons you should not get a certain treatment. For instance, a recommended treatment to help prevent a heart attack is to take aspirin daily. However, you should not take aspirin if you are allergic to aspirin. Patients who should not get the recommended care are not counted in the measures.


Quality Transparency Dashboard - Hospital Quality Institute

Hospital Quality Institute The Hospital Quality Institute (HQI) provides coordination and support for improvement, and harmonizes measures for patient safety, quality improvement and identifying opportunities for focus and innovation.

View or download HQI's Quality Transparency Dashboard >> May 2018 Release


Hospital Compare Quality Measures - Centers for Medicare & Medicaid Services

Centers for Medicare & Medicaid Services Hospital Compare has information about the quality of care at over 4,000 Medicare-certified hospitals across the country.

The aim is to help improve hospitals’ quality of care through easy to understand data on hospital performance, and quality information from patient perspectives.

Patient Experiences

The survey asks a random sample of recently discharged adult patients to give feedback about topics like how well nurses and doctors communicated, how responsive hospital staff were to patient needs, how well the hospital managed patients' pain, and the cleanliness and quietness of the hospital environment. Patients are the best sources of information on these topics.

U.S. Average percentages come from data found on medicare.gov/hospitalcompare.

* The number of cases/patients is too few to report.

Heart Attack Care

Heart failure is a weakening of the heart's pumping power. Your heart tries to pump more blood to get the oxygen and nutrients it needs, but the muscle wall becomes weaker over time.

U.S. Average percentages come from data found on medicare.gov/hospitalcompare.

* The number of cases/patients is too few to report.

Emergency Department Care

Timely and effective care in hospital emergency departments is essential for good patient outcomes. Delays before getting care in the emergency department can reduce the quality of care and increase risks and discomfort for patients with serious illnesses or injuries.

U.S. Average percentages come from data found on medicare.gov/hospitalcompare

* Data listed is from January 1, 2016 - December 31, 2016.
** The number of cases/patients is too few to report.

Preventative Care

Hospitals and healthcare providers play a crucial role in promoting, providing and educating patients about preventive services and screenings and maintaining the health of their communities. Many diseases are preventable through immunizations, screenings, treatment, and lifestyle changes.

U.S. Average percentages come from data found on medicare.gov/hospitalcompare

*Data submitted were based on a sample of cases/patients. 


Choosing a hospital is a complex and personal decision that reflects individual needs and preferences. You may want to consider a variety of factors when choosing a hospital, including physician guidance about your care plan, your insurance network and more. Hospital Compare summarizes quality measures for common conditions that U.S. hospitals treat. Hospitals may perform more complex services or procedures not reflected in the Hospital Compare measures.

In an emergency you should call 9-1-1 or go to the nearest hospital.